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50 Transfleet Drive
Fredericksburg, Virginia 22406
Telephone: 540.373.6095 | Fax: 540.374.4861
Frequently Asked Questions (FAQ'S):
Q: How do I find my child’s bus information?
A: Versatrans e-Link gives parents/guardians the availability to locate the most up to date bus route information. Click here to access the online bus route system.
Q: If my child’s bus is late how long should he/she wait at the bus stop before contacting the Transportation Department?
A: Students should arrive at the bus stop at least 5-10 minutes before the scheduled arrival. If the bus is more than 20 minutes late, you should call the Transportation Services Dispatch Office at 540-374-8585.
Q: What if there is an emergency transportation related problem after office hours?
A: For after hours emergencies you will need to contact the Stafford County Sheriff’s Department at 540-658-4400.
Q: My child is a special education student. Who should I speak to concerning his/her transportation?
A: The Special Needs Transportation Department does not accept transportation requests over the phone. Transportation requests and changes must be coordinated through the Special Education Department or the administrative office at your school.
Q: My child left a coat (glasses, instrument, books, etc.) on the bus. How does he get it back?
A: Drivers check their buses after every run. If an item is found, it is usually returned to the school at the earliest convenient time or to the student the next morning.
Q: Where is my child's bus?
A: The new My Stop app gives precise vehicle information including its location and its expected arrival time at your child's bus stop. Please follow the instructions posted under Resource Links.
|Resource Links & Forms|
Department ContactsBarry Sudduth, Director
Carey Roessel, Supervisor
Barbara Lancaster, Supervisor of Special Programs
6:00 AM - 5:00 PM
6:00 AM - 6:00 PM
Questions or Comments? Contact Us
Last Updated: 04/11/2016